Machine errors may happen and in any such event you should let us know as soon as possible. First check that the machine is off and unplugged if the error is a motion error. Try to find the source of the error by observing the linear motion components and also checking for burnt cables. If the error is a software error or motion error be as descriptive as possible. Tell us the steps leading up to the error and how the machine is currently performing. Please describe your error report in our contact form by clicking contact below.